Our product range focuses on lawn care, garden maintenance, and outdoor power equipment for residential and professional use.

• Walk-behind and ride-on lawn mowers
• Lawn tractors and zero-turn mowers
• Robotic lawn mowers
• Grass trimmers and hedge trimmers
• Chainsaws and leaf blowers
• Garden power tools and outdoor equipment

Available operator manuals, assembly instructions, and setup documentation are supplied with the equipment or provided digitally where applicable. Contact our team if you need help locating the correct documentation for your model.

• Processing: approximately 2–5 business days.
• Shipping: approximately 6–13 business days after dispatch.
• Estimated total: approximately 8–18 business days.

These estimates may vary based on the equipment ordered, destination, freight scheduling, and delivery access.

Tracking or freight shipment information is sent by email after the order has been dispatched, generally within 24–48 hours of leaving the dispatch location. Heavy-equipment deliveries may also involve direct carrier communication to arrange the delivery appointment.

Some large or heavy products are delivered by less-than-truckload freight and may require suitable unloading arrangements at the delivery location.

• Confirm that the delivery vehicle can safely access the property.
• Arrange a forklift, telehandler, loading dock, or other appropriate unloading method when required.
• Ask our team about liftgate availability before dispatch if you do not have unloading equipment.

Garden Machinery Direct is focused exclusively on serving customers and delivery addresses within the United States.

Eligible products may be returned within 30 days of delivery when they are unused and retained in their original packaging.

1. Contact Garden Machinery Direct before sending the product back.
2. Provide your order information and the reason for the return.
3. Follow the return instructions supplied by our support team.
4. After the returned product is received and inspected, an approved refund is generally processed within 10 business days.

Equipment includes limited warranty protection according to the applicable product and manufacturer terms. Coverage may range from one to two years and generally addresses qualifying manufacturing defects or covered major components. Exact coverage, exclusions, and claim requirements depend on the specific model.

Inspect the shipment before accepting delivery whenever possible. If visible damage is present:

• Photograph the packaging, equipment, and affected areas.
• Describe the damage on the carrier’s bill of lading or delivery receipt.
• Keep the packaging and delivery documents.
• Contact Garden Machinery Direct promptly so the available repair, replacement, or freight-claim options can be reviewed.